Returns & Exchanges
We want you to be fully satisfied with your gear. If your 686 technical apparel doesn't meet your expectations, you can return or exchange unworn items with original tags within 30 days of purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and print the prepaid shipping label provided by our system.
Pack Your Gear
Place the items in their original packaging, ensure all tags are attached, and secure the return label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location. You will receive an email notification once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing